SHIPPING & RETURNS
SHIPPING POLICY
At Pinoak, we strive to ensure your order is delivered promptly and efficiently. We offer standard shipping on all orders, with processing times typically ranging from 1-3 business days. Once your order has shipped, you receive a confirmation email with tracking information. Please note that delivery times may vary based on your location and the shipping method selected at checkout.
RETURN & EXCHANGE POLICY
We want you to love your PinOak Merchandise! If you're not completely satisfied, you can return it within 30 days of purchase. The item must be unworn, unwashed, and in its original packaging with tags attached.
To initiate a return, please contact our customer service team for instructions. Once we receive the returned item, a refund will be processed to your original payment method. Please note that shipping costs are non-refundable. Thank you for choosing PinOak!